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Adventures in civic hacking - FixMyStreet's Open311 support

By osfameron from Italia.pm,London.pm,NorthWestEngland.pm,Edinburgh.pm
Date: Friday, 22 August 2014 13:50
Duration: 20 minutes
Target audience: Any
Language: English
Tags: civic data::rx fixmystreet open311 web::simple

You can find more information on the speaker's site:

• Talk: http://www.slideshare.net/osfameron/adventures-in-civic-hacking

FixMyStreet is mySociety's platform to allow civic groups to "easily launch a website that helps people to report street problems like potholes and broken street lights."

While by default, you can set this up to email problems to the relevant department, a much more sophisticated and powerful mechanism is to use Open311, a standard designed to let governments and public bodies expose the services they provide in a machine readable way that tools like FixMyStreet can easily discover.

I've been working on an Open311 toolkit to help councils adhere to the standard. I'll talk about some of technical issues involved in developing this using Web::Simple, Data::Rx, and others.