Open Ticket Request System (OTRS) in AllegroGroup

By Wojciech Kuchta (‎Klapi‎) from Poznan.pm
Date: Sunday, 18 May 2014 10:40
Duration: 20 minutes
Language: English

How to maintain a system which is used to handle more than 700 000 mails per month.

Attended by: Filip Sergot (‎sergot‎), Pawel Szymczak (‎bebus‎), Tadeusz SoĊ›nierz (‎tadzik‎),